System Maintenance > Recompute Totals

System, Recompute Totals

DonorQuest stores certain information in the master biographical (Header) table which it uses internally to paint displays quickly. If you ever experience any power failure or other network disruption, it is possible these totals may be out of synch with the rest of the database. When this happens, you should click on System, Recompute Totals. This feature may also be used if you begin a donation import from a file which does not complete properly for whatever reason. If that happens, the precomputed annual totals for the donors with newly imported donation records may not be correct until this process is run. You must be the only user logged into DonorQuest to run this. You will receive a single confirmation prompt before the process begins. Note that DonorQuest also runs this process automatically at the start of each calendar and fiscal year to adjust the precomputed totals for the new year.