System Maintenance > Purge Report Cache

System, Purge, Local Report Cache

This feature only applies to the in-house version of DonorQuest, using an in-house server. The online version of DonorQuest has no need of report caching.

When DonorQuest is running across a Local Area Network, some large reports may take longer than normal to run, because the data for each report must be transferred to your workstation before the report output can be displayed or printed. To avoid report delays, DonorQuest compensates for the slow performance of a Local Area Network by keeping a copy of the data needed by most reports on your workstation. That way, the reports will have fast access to the data they need. As changes are made to the DonorQuest database, they are also sent to the data caches maintained on each workstation. On rare occasions, the cached report data on your workstation can go out of synch with the master data on your file server. One potential cause of this would be if your computer were to be suddenly shut down while the cache was updating. To bring your local report cache back in synch with the master files on your server, use the local report cache purge option. This will empty your report cache, and cause DonorQuest to automatically rebuild your local report cache the next time you run a report. If your organization has a large donorbase, then you may need to allow a few minutes for the report cache to rebuild. But once it completes, you will again have super fast reporting.

This feature does not apply to the online version of DonorQuest.