System Maintenance > Index Files

System, Index...

This feature only applies to the in-house version of DonorQuest. The online version of DonorQuest is immune to any possible indexing issues.

Index files in DonorQuest are "pointers" to data. Sometimes the index files may go out of synch with the data tables. This can happen if your network experiences any sort of instability, or if the connection between any one workstation running DonorQuest and the file server is interrupted while DonorQuest is open. DonorQuest is constantly checking the integrity of the index files, so it will notify you if it finds any problems. If it does you should run System, Index, All Tables. You must be the only user in DonorQuest to run this operation, so first ask other users to exit DonorQuest. If other users have logged out, and DonorQuest still says they are logged in, ask them to restart their workstations. This will tell your in-house file server their connection has been reset, so they can no longer have any DonorQuest files open.

Note that if you are running DonorQuest on a network, you should enable the client/server mode of operation by activating the DonorQuest Server Component. This will move all data-intensive operations to the file server where they can be most efficiently and securely implemented. If you are not running the DonorQuest Server component, and you are using DonorQuest on a network, you are forcing DonorQuest to move a lot of information across the network connection between your workstation and the file server. Doing so will stress your network, slow DonorQuest performance, and make it more likely that any instabilities in your network will surface to cause problems.

The System, Index menu in DonorQuest offers other options for building only some index files. If you have a very large database, and the problem prompting an index rebuild can be localized to specific index files, then rebuilding only those will save time. In general it is best to simply use the All Tables option.

This feature does not apply to the online version of DonorQuest.